Job Description Provide technical support, service coordination, and after-sales customer assistance within a managed print services environment. The role focuses on monitoring print fleet systems, managing service schedules, supporting installations, handling consumables, and ensuring SLA customer satisfaction. Location: Century City, Cape Town Key Responsibilities Log service calls and manage engineer schedules for SLA customers. Oversee print fleet monitoring software, including reporting and device management. Assist with installations, job card tracking, and ticket closures. Manage warranty claims, quotes, and invoicing for service calls and consumables. Monitor consumable levels and coordinate ordering and pricing comparisons. Support CPC and SLA billing, escalations, and contract administration. Provide remote and onsite technical customer support when required. Assist with forecasting and supply management. Requirements & Experience Valid drivers license (own vehicle preferred)...