Our client is a fast-growing Toronto-based cleantech startup building AI-powered energy management software and IoT hardware for large commercial and industrial facilities. Their platform helps clients monitor, predict, and reduce energy consumption in real time — combining smart sensor devices with an AI-driven portal used by energy managers across North America.

As their Customer Support Specialist, you’ll be the primary point of contact for B2B clients — troubleshooting software and hardware issues, managing support operations end-to-end, and owning the AI-powered knowledge base that drives self-serve resolution. This is a high-ownership role where your work directly shapes the client experience at a company that genuinely cares about customer success.

If you're interested, please click apply and submit your resume to [email protected]

Advantages
Work on high-impact sustainability initiatives with real-world environmental outcomes