What you’ll do 

• Support dealerships and repairers on-site and remotely 
• Diagnose and resolve complex electrical, electronic, and drivability faults 
• Use OEM tools (e.g. wiTECH, DiagBOX) for diagnostics, flashing, and parameterization 
• Identify root causes using wiring diagrams and technical documentation 
• Support both individual cases and wider technical issues across fleets 
• Create clear technical reports and case updates 
• Coach technicians and provide hands-on guidance 
• Feed recurring issues into continuous improvement 

What you bring 

• Strong experience in automotive diagnostics / technical suppor...