Technical Documentation Manager (AWS & CASH Platform)

WFO/Chennai

Overview

We are seeking a detail-oriented and highly skilled Technical Documentation Manager to lead the creation, organization, and maintenance of documentation for our AWS and CASH Platform team. This role is critical in ensuring that all technical processes, systems, and workflows are clearly documented, up to date, and easily accessible.

The ideal candidate is an exceptional writer with strong English proficiency and a solid understanding of AWS environments.

Key Responsibilities

• Own and manage all technical documentation for the AWS and CASH Platform team
• Create clear, concise, and user-friendly documentation (architecture, SOPs, runbooks, APIs, onboarding materials)
• Collaborate with engineers, architects, and stakeholders
• Ensure documentation is accurate and up to date
• Establish documentation standards and template...