Job Overview

Engage as a Technical Engineer at Centiro based in Vancouver, focusing on IT infrastructure and operational support for teams across North America. Help optimize our SaaS platform's reliability and performance. As our newest Technical Engineer, you will be integral in supporting IT operations and enhancing technology solutions for staff.

Key Responsibilities

• Provide direct support to Vancouver office and remote assistance.
• Oversee hardware management from setup to decommissioning.
• Handle user access and security through relevant tools.
• Monitor cloud-based platform stability and troubleshoot issues.
• Create and update operational runbooks and documents.

Requirements

• Proven background in system or network administration.
• Strong skills in cloud computing, virtualization, and Windows server.
• Familiar with Microsoft 365 and endpoint management solutions.