Lead the management of complex technical deployments. Supervise teams, validate architectures, and address escalations in critical telephony environments while ensuring quality delivery.
This managerial role involves overseeing Level 2 and 3 technical resources tasked with installations and project implementations related to NG911 systems. You will drive continuous improvement in team skills and operational processes, ensuring all deployments adhere to required standards. Your leadership will facilitate effective project executions and performance evaluations.
Key Responsibilities:
• Lead installations for NG911 and other projects
• Coordinate technical work across various assignments
• Address escalated issues and ensure timely resolutions
• Collaborate with Engineering and external partners
• Develop and maintain technical documentation
Requirements:
• 8–12 years of experience in VoIP or related fields
• Expertise in SIP-based environments preferred
•...