Technical Support Desk Engineer

Salary: £32,000-£40,000 + paid Saturday rota (£150 per 6-hour shift)
Location: Guildford (office-based preferred). Home working may be considered for the right candidate living outside the local area.
Job Type: Full-time, Permanent
Hours: Monday to Friday, 8:00am-4:30pm, plus a paid Saturday rota (8:00am-2:00pm)

About the Role

An excellent opportunity has arisen for an experienced Technical Support Desk Engineer to join a growing technical support team within the heating industry.

This is a varied role where you'll provide expert technical support to installers, service engineers, merchants and customers, helping to diagnose faults, resolve technical issues and deliver an excellent customer experience.

If you have a strong background in domestic heating systems, enjoy solving technical problems and take pride in delivering first-class customer service, we'd like to hear from you.

The Role

Working ...