Position Overview
Hiring Alert | Technical Incident Manager Location: Hybrid (3 Days/Week at Omnissa Office) Experience: 5+ Years Shift: APJ Shift (Monday to Friday) & Weekend Support (as needed) We are looking for an experienced Technical Incident Manager to lead incident response and ensure the timely resolution of critical production issues. Requirements Required Skills: Incident Management Major Incident Management Production Support Root Cause Analysis (RCA) Stakeholder Management ITIL Framework Incident Response & Escalation Service Management Technical Troubleshooting Problem Management Leadership & Team Coordination Excellent Communication Skills
5+ Years
Required Skills: Incident Management Major Incident Management Production Support Root Cause Analysis (RCA) Stakeholder Management ITIL Framework Incident Response & Escalation Service Management Technical Troubleshooting Problem Management Leadership & Team Coordination Excellent Communication Skills