Position Overview
Join Canada's fastest-growing hospitality company as an IT Support Analyst. This is a 1-year contract position focused on delivering on-site support and exceptional customer service.
In this technical role, you will provide assistance for customer inquiries and troubleshoot various hardware and software issues. Contact with non-technical users will be essential, requiring excellent communication skills. Your expertise in resolving desktop and network problems will ensure user satisfaction across the board.
Key Responsibilities:
β’ Provide support for resolving customer technical issues
β’ Communicate complex technical information simply
β’ Troubleshoot problems related to desktops and printers
β’ Install and configure hardware and new software
β’ Resolve LAN/WAN connectivity challenges effectively
Requirements:
β’ Minimum one year experience in IT support roles
β’ Strong knowledge of troubleshooting desktop and n...