Technical Lead – Application Support & Maintenance (eCommerce)

Location: Onsite
Experience: 8–12+ Years

Role Summary

We are looking for a hands-on Technical Lead to lead the Application Support and Maintenance function for a large-scale eCommerce platform. The ideal candidate will have strong experience in Production Support, Incident Management, Java/Spring Boot applications, CommerceTools, and Azure Cloud.

This role is responsible for ensuring application stability, driving incident resolution, leading root cause analysis, managing support teams, and implementing automation initiatives to improve operational efficiency.

Key Responsibilities