Position Overview
We’re Hiring: Technical Operations Manager (Night Shift)
Are you a cloud operations leader who thrives under pressure and knows how to keep systems running 24x7? We’re looking for a
Technical Operations Manager (Cloud)
to lead our night operations and ensure maximum uptime, rapid incident response, and seamless handovers.
Role Overview
This is a hands-on leadership role combining
real-time technical incident management
with
team leadership . You’ll oversee critical infrastructure, guide a team of engineers, and act as the go-to person during high-severity outages.
What You’ll Do
Lead a rotating team to ensure
continuous 24x7 cloud operations
Own
Severity-1 & Severity-2 incident resolution
Monitor system health using tools like
Datadog & New Relic
Ensure strict adherence to
SLA performance metrics
Conduct structured and reliable
shift handovers
Mentor...