As Technical Operation Specialist, we are the link between the operational side and product development. Through working in close contact with Product Managers and Engineering teams, we are able to provide guidance to client‑facing teams on technical matters and current product developments.

We advise them on client inquiries and revise current workflows for optimal resolution and efficiency.

Our exceedingly comprehensive knowledge of the product and product related systems enables us to identify workflow gaps and to integrate improvements.

Our proposals are based on analyzed data and by envisioning an ideal process and outcomes.

By focusing on relevant information, we are able to transfer knowledge effectively and in a clear and digestible way – internally and externally. Any additional coding skills (HTML, JS, CSS, etc.) facilitate the fulfillment of our responsibilities.

Your Responsibilities

• Executing API calls as well a...