We are looking for a Technical Product Specialist to provide global technical leadership in resolving critical customer issues and driving product excellence for the Chemical Metrology Division (CMD).
- In this position, you will serve as the technical voice of the customer, supporting field issue resolution, product upgrades, technical training, and continuous product improvement initiatives.
- You will work closely with Global Service, Product Marketing, Engineering, R&D, and regional Sales and Service organizations to ensure customer success and contribute to next-generation product development.
- Reporting to CMD Global Service Director, Germany
Role Responsibilities:
What will you do as Technical Product Specialist?
- Lead the resolution of critical customer technical issues through troubleshooting, root cause analysis, corrective actions, and escalation management.
- Serve as t...