Position Overview
We are seeking a highly skilled Technical Program Manager (TPM) to join our Engineering organization. The TPM will play a critical role in ensuring our products and services meet and exceed our customers’ contractual requirements. This role is pivotal in upholding Service Level Agreements (SLAs) while ensuring the smooth operation of various functions related to the delivery of data center products and services. The TPM will oversee execution and compliance of customer lease terms, projects, and requirements throughout the entirety of the customer life cycle.
**What You Will Do:**
+ Ensure adherence to contractual obligations and customer requirements across multiple data center functions including space design and delivery, physical security, power and environmental operations, health & safety, interconnection, incident management, and change management.
+ Oversee service availability, compliance, and key performance indicators.
+ Collaborate with internal t...