About The Role

Grade Level (for internal use): 09

The Team

The Technical Relationship Management team works proactively with Strategic Accounts globally, serving as the single point of contact for all technical questions and firm‑wide issues related to S&P Global stakeholders and client stakeholders.

Responsibilities And Impact

• Manage a portfolio of Strategic Accounts, serving as the dedicated Technical Relationship Manager for all Capital IQ Solutions technical initiatives and escalations, and taking accountability for individual and team targets in a globally visible role.
• Collaborate effectively with Account Directors and Relationship Managers, leveraging S&P Global's expert resources (Product Management, Enterprise, Product Development, Tech Support) to swiftly resolve varied and non‑routine technical issues and implement strategic initiatives.
• Deliver exceptional White Glove service to Strategic Accounts...