Responsibilities

• Support the Regional Sales Manager in driving business development through solution selling, expanding existing accounts and generating new business opportunities
• Provide technical consultancy, including product recommendations, application guidance, and machine trial support for both new and existing customers
• Conduct competitive analysis to identify key selling points and strengthen market positioning
• Visit key customers and distributors regularly to understand requirements and deliver timely technical support
• Facilitate product and application training sessions to enhance customer knowledge and troubleshooting capabilities
• Investigate and resolve customer complaints in collaboration with Customer Service, Sales, R&D, and QA teams
• Prepare detailed technical reports on customer visits, trials, and laboratory testing, while coordinating with global technical teams as needed
• Ensure fu...