One of the leading internet security solution provider which expands rapidly in the region, is now seeking a seasoned technical service manager to join their team in HK..
Responsibilities
Lead and Liaise the cross functional business and technical teams to provide timely resolutionManager solution deployments and client relationshipsProvide strategic advisory and account management services to the clientsCreate and deliver presentations, trainings and webinarsBeing the contact point for the clientRecord client’s processes, procedures, customizations and configurationPrepare the SLA and ensure the service provided is compliant to itIdentify sales leads where appropriateRequirements
Degree holder of related disciplineAt least 4 years related experience Solid experience on Network / SecurityProfessional certificates holder is preferred. eg. CCNA, CCNP, ITI...