Technical Service Rep

The Technical Service Rep leads the technical interface between the company and key customers in the wide web flexographic and gravure printing segments. Specializing in water based and solvent based inks and coatings, the TSM is responsible for overseeing technical support activities, managing customer relationships, and ensuring successful product implementation and performance. This leadership role drives technical excellence, supports business growth, and ensures high customer satisfaction through expert service delivery and collaboration with internal and external teams.

Key Responsibilities:

1. Manage and lead technical support for wide web flexo and gravure customers, ensuring optimal use of Flint Group's water and solvent based product lines.

2. Oversee on site troubleshooting, ink optimization, and product performance evaluations.

3. Coordinate and lead press trials, product introduct...