At Abbott, we are committed to improving health and well-being worldwide through innovative diagnostic solutions. We are looking for a Technical Service Specialist to join our Technical Service team and support our customers with high-quality, reliable technical service.

Primary Objective

The Technical Service Specialist is responsible for performing planned maintenance activities, hardware and software upgrades (TSBs), providing backup first-line (Level 1) service, and supporting instrument installations and deinstallations.

Key Responsibilities

Provide first-line technical service to Abbott Ambassadors (service interventions requiring less than 4 hours of labor)

Schedule and perform planned maintenance (PM) activities

Execute hardware and software upgrades (Technical Service Bulletins – TSBs)

Support instrument installations and deinstallations<...