Key Responsibilities:

• Act as the primary onsite point of contact for LAN and wireless infrastructure incidents

• Collaborate closely with remote support team, providing clear, concise onsite data and diagnostics

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field.

• Minimum of 1-3 years of progressive technical experience, with the majority in IT-focused environments.

• Working knowledge of networking fundamentals: TCP/IP, DNS, DHCP, VPN, firewalls, routing/switching is an advantage