Major Responsibilities

• Resolve technical problem in a timely manner to enhance Occupant Experience
• Escalate technical issues where required
• Commitment to deliver the best level of service every time through attention detail
• Identify opportunities to improve technical service delivery to benefit the workplace
• Trusted partner to deliver all GRE requirements aligned to GRE OE codes
• Strive for Continuous Improvement implementation
• Manage the Technicians and Engineers proactively
• Assisting with the preparations of strategic plans, budgets, and client reports, including financial reconciliation for service contract accounts
• Functional operational control to deliver excellence every time
• Understand the operational & technical requirements of the site and ensure that current contracts are maintained to provide necessary supplies and services
• Implement and manage the change control proc...