About The Role

As a Technical Solutions Specialist, you will serve as the link between our customers, Engineering, Inside Sales, and Parts teams. You will help identify customer needs, validate spare parts, answer technical questions, and ensure accurate technical information is provided throughout the proposal and order execution process. This role is ideal for someone who enjoys problem solving, working with technical documentation, and supporting customers. While experience in the cement industry is beneficial, it is not required.

Your Responsibilities

• Provide technical product support to Parts and Inside Sales teams
• Identify and validate spare parts based on customer requirements and technical documentation
• Collaborate with Engineering, Parts, and Sales teams to support customer requests
• Ensure accurate documentation and timely communication throughout the inquiry process
• Troubleshoot technical issues a...