Technical SME for the technologies listed in the Competency table below.

• Handle Medium & Large projects.
• Deliver Projects within schedule and budgets.
• Critical customer incidents/breakdowns, troubleshooting them within the agreed service levels.

For self and team.

• Reporting of all KPIs related to Service Delivery.
• Adherence to Process, Policies & Procedures.
• Maintain and acquire Certifications as per Business Requirements for self and team.
• Escalating and coordinating with SMEs/vendors for critical cases and major implementation.

Related issues.

• Willing to work on-field at customer premises for undertaking Projects & Support functions.

Based on the requirement.

• Provide a consultative approach in delivering Projects & Support Functions which can lead to.

Additional opportunities.

• Design, deploy, and ope...