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Technical Support Admin & Customer Liaison

Company

MyCareerCraft

Location

randburg, gauteng

Posted

June 12, 2026

Position Overview

  • Provide general administrative support to the Technical Department;
  • Assisting colleagues with administrative tasks and performing all administrative duties;
  • Scanning, uploading and filing documents;
  • Sorting and distributing mail;
  • Answering, forwarding and screening phone calls;
  • Coordinate and manage the ticketing process within the Technical Department;
  • Act as liaison between customers and the Technical Department;
  • Track progress and provide continuous feedback to customers;
  • Provide excellent customer service when dealing with customers and suppliers;
  • Attend to traveling and accommodation bookings and processes;
  • Be an active member of the technical team;
  • Respect the need for confidentiality, when processing personal/customer data;
  • Support company-wide initiatives to improve service levels to our customers;
  • Utilises continuous improvement mindset and assists in...

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