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Technical Support Agent - Camera, Voice & Browser Assistance (English | French)) - Lisbon

Company

Intelcia

Location

Lisbon, Lisbon

Posted

July 07, 2026

Position Overview

At Intelcia, a successful global player for 20 years, we ensure the conditions to attract, welcome and develop talent in a culture of membership, positive, and inspiring continuous progress!


Are you passionate about helping others and solving technical challenges with agility and precision?


Join our fast-growing outsourcing and technology team, supporting candidates applying for EU roles who complete their assessments on a dedicated online platform.


What You’ll Do


• Provide technical assistance via WhatsApp and voice calls in English and French.


• Help users troubleshoot and configure cameras, voice settings, and browsers.


• Guide candidates through technical issues during their online testing process.


• Diagnose and resolve errors quickly and effectively, ensuring a smooth user experience.


• Document recurring issues and contribute to continuous process improvement.

What We’re Looking F...

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