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Technical Support Analyst for High-Level Workplace Solutions

Company

Compugen Inc

Location

montreal, qc

Posted

June 02, 2026

Position Overview

Deliver high-caliber technical support as a Deskside Support Analyst in a bustling enterprise environment. Focus on enhancing user experiences through responsive and compliant support for various technologies.

This role involves providing hands-on support for end-user hardware and software across a large financial organization. You will interface directly with users, troubleshoot a range of issues, and ensure seamless operation of devices while adhering to security standards. Your expertise will be critical in maintaining an effective technical environment.

Key Responsibilities:
β€’ Resolve issues with Windows and collaboration tools
β€’ Oversee user and access management tasks
β€’ Handle endpoint management compliance troubleshooting
β€’ Provide white-glove support for senior stakeholders
β€’ Maintain proper documentation and ticket lifecycles

Requirements:
β€’ Technical diploma or degree in related IT discipline
β€’ A...

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