This role is for a StarHub Subsidiary. The Technical Support Analyst will be based at the client’s location to coordinate and manage the scope as stated below.

The Desktop Support service refers to the provision, management, and maintenance of a managed workstation (desktop, laptop) environment and associated peripherals devices. The service is focused on providing and maintaining a reliable, functional desktop and desktop peripherals solution set for all end users to connect to corporate services and make productive use of in performing their daily work tasks.

The services include:

• Prepare and maintain standard hardware specifications and standard operating environment (SOE) specifications and images.
• Provide access to standard Hardware images and Software, as needed to support operations.
• Coordinate and manage all Third Parties that provide maintenance‑related support for Hardware and Software used i...