Description

ABOUT THE ROLE

Do you have a knack for technology? Are you at your best when supporting others? Do you have a track record of influencing senior IT stakeholders and business partners? Do you have a proven ability to solve complex issues, covering both technical and business needs? If so, we are looking for someone just like you to join us in Zürich in a position, which requires a mix of remote and on-site work in a hybrid model.
As a Technical Support Analyst, you would lead Incident Management along the defined standards and guidelines of the Incident Management framework. You will be responsible for working in collaboration with the different technology support organizations and business stakeholders, driving fast and reliable incident resolution and therefore, supporting smooth and reliable Technology Services operations.

Responsibilities

Maintain and provide ...