**Do you want to work in a global green technology company and contribute with the green transition? Then we encourage you to apply!**
Nel is seeking a motivated and dedicated Technical Support Associate to join our team. In the role you will be responsible for providing first-line technical support to our customers, troubleshooting technical issues, and ensuring customer satisfaction.
**Your responsibilities will also include**:
- Documenting customer cases and solutions in our systems.
- Collaborating with other departments to resolve complex issues.
- Providing training and guidance to customers on the use of our products and services.
- Contributing to the continuous improvement of our support processes and customer satisfaction.
**We are looking for someone who**:
- Has interest in technical support or customer service, preferably in a technology company.
- Has a strong understanding of the Windows platform (client, server, Azure).
- Is fluent in both...