Role Purpose

This is a hybrid role. Part technical support and part technical director.

Crestron is a market leading manufacturer and supplier of workplace technology solutions such as video conferencing, room booking, digital video transport, wireless presentation, control systems and more. Crestron operates through their authorized dealer channel, selling into enterprise, education and government verticals.

Crestron’s business in ANZ continues to grow strongly and we are looking to enhance our Technical support via an expanded team. Including phone, email, casework and occasional on-site support, this position offers the right candidate a variety of experiences.

Key Responsibilities Technical Support

• Receive and manage UC, AV & Network based technical support correspondence from a wide variety of customers to resolve issues in a timely manner.
• Attend site to assist with providing solutions to technical problems as they...