About The Role

As a Technical Support Engineer, you will play a crucial role in providing top‑notch technical assistance to our clients. Your primary responsibilities include troubleshooting customer issues, analyzing SQL queries, and ensuring smooth operations of our automation platform. This is an excellent opportunity for someone who enjoys engaging with customers, has a strong foundation in SQL, and is eager to develop their skills further.

Minimum Qualifications

• Proficiency in SQL and database knowledge.
• Strong analytical and problem‑solving skills.
• Excellent communication skills with the ability to explain technical concepts to non‑technical individuals.
• Excellent communication skills in English, and Spanish.
• Experience with Python and AWS services is desirable.
• Previous experience in a technical support role, preferably in a software or SaaS environment.
• A proactive attitude and a...