Key Objectives of the Role

* Ensure that all prebuilt / preconfigured solutions / systems and hardware is configured and setup in line with Manufacturer, IT and Cyber best practices

* Provide responsive, hands-on support for our field-based engineers, systems and customers

* Commissioning support for our professional services team

* Maintain documentation for processes, systems, assets, and credentials

* Play a key role in transitioning legacy systems to new solutions

Overall Purpose of the Role

This hands-on role goes beyond traditional support — offering hands on involvement in new solutions and physical hardware.

We’re a small, agile team that values collaboration and impact. If you enjoy variety, ownership, and working across systems that truly matter to the business — we want to hear from you.

In this role, you'll:

* Preconfigure and prebuild of security / IT systems before they ship to customer site...