Technical Support Engineer - Elastic Cloud Storage
At Dell Technologies, world-class service doesn't end when our customer purchases our innovative products. Our Technical Support team is there for them whenever they need help - no matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there's an issue with a customer's product, we will analyze it, identify the cause, recommend a solution and document the problem.
Join us as a Technical Support Senior Engineer on our ECS team in Ireland to do the best work of your career and make a profound social impact.
What you'll achieve
As a Technical Support Engineer, you will be responsible for delivering front-line remote technical support and resolving complex IT issues across enterprise environment...