Job Title

Technical Support Engineer

Job Purpose

ENDUSER Support Field Support Engineer

Qualification

Graduation

Certifications

CCNA MCSA CompTIA A

Experience

4 Years

Responsibilities

• Hardware Setup: Install, configure and maintain desktop computers, printers and other peripherals.
• Software Installation: Install and configure operating systems, office applications and other software as required by users.
• System Configuration: Set up user accounts, permissions and security settings according to organizational policies.
• EndUser Assistance: Provide technical support to end‑users via phone, email or in‑person. Troubleshoot and resolve hardware and software issues.
• Problem Diagnosis: Identify and diagnose hardware and software issues; perform repairs or elevate to higher‑level support if necessary.
• Remote Support: Use remote deskto...