Join a focused role as a Technical Support Engineer specializing in Mobile Elevating Work Platforms in Western Canada. Provide essential technical support, training, and guidance to customers for optimal equipment usage.
This position involves office-based support and direct customer engagement. Responsibilities include equipment installation, troubleshooting, and repair, ensuring quality service with local partners. You will also manage customer feedback, inventory needs, and contribute to major project deliveries, all while communicating between China and Canada to solve cross-cultural challenges.
Key Responsibilities:
• Provide technical support for MEWP products
• Offer training and maintenance recommendations
• Coordinate with local service providers for issue resolution
• Collect feedback and generate improvement reports
• Assist in managing spare parts inventory
Requirements:
• Experience in technical support or engineering
• Strong customer service...