**It's fun to work in a company where people truly BELIEVE in what they're doing!**

**Job Description Summary:**

Company Focus:

Enterprise software, specifically MultiValue (MV) database products (UniVerse, UniData, and related tools).
Type of Role: Hybrid technical support + QA + light development — not a traditional help desk position.

Key Responsibilities:
Support global customers with deployment, configuration, and troubleshooting of MV database products
Perform root cause analysis on complex issues in live production environments
Take part in 24/7 on-call shifts, including nights, weekends, and holidays, to quickly respond to critical incidents.
Assist the QA team with testing database patches and new releases
Write automation scripts (Python, Shell) for log analysis and internal testing
Read and debug C code to help identify bugs alongside senior engineers
Write technical documentation and knowledge base articles
Help...