*TECHNICAL SUPPORT ENGINEER II*
WHAT IS THE OPPORTUNITY?
This person is a technical expert on the systems and/or software associated with the products and services of the Treasury Management Division. This individual is responsible for providing pre/post technical and operational support in the field and on the phone and ensuring clients are fully enabled to utilize the features of various programs and applications. Other responsibilities include partnering with Sales Officers on product demonstrations and/or training, providing proactive recommendations and solutions on technical/business issues, and educating clients on product related risk. Additional opportunities may be assigned within the position as needed in the management of project(s) or databases.
WHAT WILL YOU DO?
* Provide tier 2 remote pre/post sales customization, installation, training and ongoing technical and operational support of software, systems, sub-systems and/or applications for customers or fiel...