Description

A KLA Technical Support Engineer is responsible for facilitating technical solutions in a timely manner by performing diagnosis of complex problems related to optics & optical alignment, lasers, imaging systems, computer systems, electronic PCB/motion controllers, robotics and wafer handlers.

Laser Scanner TSE's are also expected to supports the NPI (new product introduction) Team with product sustaining efforts and cost of service analysis based on captured insight and trend analysis. TSE's are seen as a field leader/owner where the Customer Service Engineer has been unable to resolve issues in Laser Scanner Equipment at customers’ sites. Activity includes reporting to relevant internal Engineering teams, host meetings of multiple stakeholders to discuss the technical issues, develop action plans until issues resolved. 

Preferred Qualifications: