Overview Eaton’s Corporate Sector division is currently seeking a Technical Support Engineer.
Responsibilities - Provide post-sales technical support to customers including troubleshooting, investigating, and resolving technical problems that arise during and after product installation on a large variety of power protection and data center products.
- Accurately document service request activities and troubleshooting steps.
- Effectively communicate product value proposition and product line strategies.
- Assist the team in improving business processes and electronic tools.
- Serve on special teams and work on projects to enhance team performance and customer satisfaction.
- Help the team meet or exceed team metrics, ability to accomplish complex tasks utilizing a variety of resources.
- Leverage information to provide professional customer support.
Qualifications - Engineering degree (Electric...