Your role

Join Us – Technical Support Engineer – Software Specialist

Are you passionate about delivering exceptional customer service and solving technical challenges? As a Technical Support Engineer – Software Specialist, you will join the General Vacuum (GV) EMEA Customer Centre, part of Edwards, an Atlas Copco Group company, supporting customers and internal teams across Europe, the Middle East and Africa (EMEA). You will be the first point of contact for complex technical enquiries related to Edwards vacuum pumps, software solutions and industrial control systems. Working closely with customers, Field Service Engineers, Sales and Service teams, you will play a key role in delivering high‑quality technical expertise, ensuring customer satisfaction and contributing to continuous improvement initiatives.

Key Responsabilities

• Act as the primary point of contact for software‑related technical enquiries (phone and email)
• Provide...