Technical Support Executive

Are you a natural problem solver who enjoys helping people, working with innovative technology and finding practical solutions?

We're looking for a Technical Support Executive to join our growing team. This is an exciting opportunity for someone with a technical background who enjoys variety, thrives on solving challenges and wants to make a real impact on the customer experience.

You'll be the first point of contact for customers needing technical support, working closely with our engineers, production, quality and R&D teams to keep our customers' equipment performing at its best.

This is far more than a helpdesk role, you'll coordinate service activities, support Field Service Engineers across the UK and internationally, manage technical documentation and play an important part in improving how we deliver customer support.

If you enjoy taking ownership, building relationships and working with cutting-edge scientific t...