Quotation & LPO Management

Prepare quotations as requested by the HOD and the Refilling Associate Team. Track LPO expiry dates and coordinate with clients for renewals. Communicate with clients regarding renewals, POs and quotations as required for annual RENT contract renewals. Prepare monthly basis quotes and new RFQs, gathering all documents needed per client requirement.

Daily Responsibilities

• Assist the Technical Support Manager/HOD with daily operational and technical tasks.
• Respond to daily emails, including complaints, inquiries, and general communication.
• Support the team with incoming daily encounter tasks from the client.
• Coordinate and review daily notes; manage refilling work map.
• Reassign refilling schedules for team members on leave by adjusting dates and coordinating with temporary cover personnel.
• Adjust or reschedule refilling dates based on daily requests from various teams.
• Sup...