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Technical Support Executive

Company

CONNECTING 2 WORK

Location

Thiruvananthapuram, Kerala

Posted

June 05, 2026

Position Overview

Job Description

Job Roles:

  • Respond to customer request over telephone email and Website chats.
  • Maintaining excellent levels of Quality, quantity and Customer satisfaction scores
  • Escalate situations in an appropriate manner and coordinate with supervisors towards resolution.
  • Meet Productivity, Quality and sales targets consistently.

    • Must Have:

  • Any Degree/ Diploma.
  • A neutral accent in English(without any MTI-Mother Tongue Influence)
  • Excellent in Verbal and Written Skills in English
  • Willingness to work in any shifts in a 24/7 environment.
  • Computer / Laptop with Headset & Fast internet.

    • Good To Have:

  • Working knowledge of LAN / WAN /Basic Troubleshooting and Technical Issues.

    • Ready to Apply?

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