Advance your technical skills as a Technical Support Representative at Tigercat Industries, specializing in harvesting equipment across Alberta and the West Coast. Work directly with dealers and technicians to optimize machinery performance.
This role demands a proactive approach to training operators and facilitating machine deliveries. You will conduct troubleshooting sessions and collaborate daily with service managers and engineering teams to minimize downtime. Your insights will help enhance the quality of Tigercat products.
Key Responsibilities:
• Oversee delivery and installation of harvesting heads
• Provide training for operators and dealer staff
• Troubleshoot and resolve equipment issues
• Conduct root cause analysis for failures
• Participate in trade shows and events
Requirements:
• Minimum 2 years in logging operations
• Strong knowledge of hydraulic and mechanical systems
• Valid passport for extensive travel
• Skills in communication ...