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Technical Support Manager

Company

Intertec Softwares

Location

dubai, dubai

Posted

June 04, 2026

Position Overview

Job Title: Technical Support Manager

Location: Dubai UAE

Company: DC Technologies FZ LLC- Cybersecurity Reseller

Position Summary:

We are looking for a proactive and skilled Technical Support Manager to join our cybersecurity reseller team in Dubai. The ideal candidate will oversee the technical support department ensuring high-quality service delivery for our cybersecurity products and solutions. This role requires a blend of technical expertise leadership skills and exceptional customer service.

Key Responsibilities
  • Lead and manage the technical support team to provide exceptional service to customers.
  • Develop and implement support processes and procedures to streamline operations.
  • Troubleshoot and resolve complex technical issues related to cybersecurity products and solutions.
  • Collaborate with cross-functional teams including sales and engineering to ensure customer needs are met.
  • Condu...

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