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Technical Support Manager - HEALTHCARE essential - Pretoria - R840k PA

Company

E-Merge

Location

Remote, Remote

Posted

July 05, 2026

Position Overview

Are you a technically strong leader who thrives in client‑facing environments? Do you enjoy solving complex problems while mentoring a team and improving systems?

We are looking for a Technical Support Manager to lead our 1st and 2nd line support function while playing a hands‑on role in system configuration, deployment, and client onboarding.

This is an exciting opportunity for someone who enjoys balancing leadership, technical troubleshooting, and client engagement.

What You'll Be Responsible For:

  • Managing and overseeing all 1st and 2nd line support queries
  • Acting as the escalation point for complex technical issues
  • Leading and mentoring a small technical support team
  • Ensuring efficient resolution of client support requests
  • Performing system configuration, implementation, and deployment
  • Supporting new client onboarding and ongoing system use
  • Assisting in the development o...

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