Job Overview Responsible for providing technical support to customers, service engineers, dealers, and internal teams. The role involves troubleshooting equipment, supporting inspections and maintenance activities, managing technical documentation, and ensuring quality service delivery while maintaining compliance with safety and quality standards.
Key Responsibilities Technical Support - Provide first-line technical assistance for products, equipment, and systems.
- Troubleshoot technical issues and elevate complex cases when necessary.
- Support maintenance, repair, and service-related enquiries.
- Assist with vessel visits, site inspections, equipment testing, commissioning, and technical support activities.
Technical Documentation - Maintain and update technical manuals, service records, work instructions, and documentation.
- Prepare technical reports and maintenance records.
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