Taronga Zoo are currently looking for a Technical Support Officer, to join our IT team. The IT Helpdesk Officer will provide technical support and assistance to staff across Taronga.

· Located at Sydney’s Iconic Taronga Zoo

· Ongoing, Full time position 

· TCSA Salaried Employees Award, Clerk Grade 1/2, annual package $88,406 - $96,112 (includes base salary $78,000 - $84,799 + 12% superannuation)

Based at the zoo, in the zoo grounds, the Technical Support Officer is responsible for troubleshooting and resolving a range of IT issues, including network connectivity, software installation, hardware malfunctions and user account issues.

About the Role…

The role provides basic audio visual (AV) support for internal meetings and keeper talks, ensuring smooth operation of presentation and conferencing equipment. Provide first level helpdesk service, technical support and resolution for enquiries...