← Back to USA Jobs

Technical Support or Customer Support Manager

Company

Two95 International Inc.

Location

kuala lumpur, kuala lumpur

Posted

May 31, 2026

Position Overview

5+ years of managing a Customer Support team (10+ agents) within a technology environment. 
5+ years of experience in Technical or Application Support. 
Strong troubleshooting skills with the ability to manage complex technical issues and cross-team escalations. 
Experience monitoring and improving support performance, including SLA and customer satisfaction metrics. 
Passion for team development, mentoring, and building a positive support culture. 
Strong communication and collaboration skills across technical and business teams. 
Fluent in English (written and spoken) and willing to work outside standard hours when require 
 #J-18808-Ljbffr
        

🇺🇸 USAJobs.work

Technical Support or Customer Support Manager

Position Overview

Ready to Apply?