Murkez Technologies seeks a motivated Technical Support Representative I to join our team. You will provide Level 1 support for POS and store systems to a US-based client, guide staff through basic fixes, and escalate complex issues to senior colleagues.

The role emphasizes learning, consistent ticket handling, and clear communication. Ideal candidates have basic troubleshooting ability, a willingness to learn POS and store systems, and comfort using Zendesk or Jira to manage tickets.